Junior Account Manager

Florida International University   Miami, FL   Full-time     Accounting
Posted on April 22, 2024
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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

Assists in coordinating Web analytics, mobile analytics, retail and dining analytics, and the social media strategy for the Office of Business Services.
  • Works with the Account Manager to develop and curate social media content. Measures customer engagement within all social media platforms and provides detailed reports per promotion.
  • Identifies opportunities to engage students on campus by working with students groups to initiate and schedule marketing activations.
  • Coordinates tactical marketing initiatives per the annual marketing plan.
  • Provides basic graphic design support to the Account Manager.
  • Assists Account Manager with duties related to digital content refresh for the shopFIU website and its advertising network
  • Assists the Director with reconciling expenses.
  • Frequently canvases the campus to identify promotional opportunities and assure quality assurance of programs already in place.
  • Assists with all major events.
  • Works closely with the Account manager on the management the shopFIU Mobile App.
  • Manages content remotely on monitors in high traffic areas on campus which includes uploading and removing content to represent shopFIU and other university departments. Manage the approval of all communications requested to be shared on the shopFIU network.
  • Performs essential duties in any emergencies such as hurricanes, storms, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
Minimum Qualifications
  • Bachelor's degree in Marketing, Media/Public Relations, Communications or related field and one (1) year of experience.
Desired Qualifications
  • Familiar with performance metrics related to e-mail marketing, website, google analytics and social media platforms such as Facebook, twitter and Instagram.
  • Proven experience in increasing engagement through the management of content on various social media platforms.
  • Familiarity with Adobe creative suite. Experience with photography and video editing a plus.
Job Category
  • Administrative
Advertised Salary
  • $40,000 - $45,000
Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM

Working Condition(s)
  • Operating University Vehicles (all types)
  • Required to spend 50% or more of time operating a computer
Pre-Employment Requirements
  • Criminal Background Check
  • Driver's License Check
Other Information
  • Ability to work flexible hours as needed.
  • Travel to FIU Campus
How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.